Thank you for shopping with Industrial Buyer. We strive to ensure that our customers are satisfied with their purchases. If you are not completely happy with your purchase, we’re here to help!

1. Returns

We accept returns within 7 days of the date you received your order. To be eligible for a return, the item must meet the following conditions:

  • The item must be unused, unworn, and in the same condition that you received it.
  • The item must be in its original packaging.
  • Proof of purchase (receipt or order confirmation) is required to process your return.

Non-returnable items: Certain items are non-returnable for hygiene, safety, or legal reasons. These include:

  • [Examples of non-returnable items, e.g.,  opened Tapes adhesives, etc.]

2. Refunds

Once we receive your return, we will inspect the item and notify you about the status of your refund. If your return is approved, we will initiate a refund to your original payment method. The processing time for the refund may take 7  business days depending on your payment provider.

Please note:

  • Shipping costs are non-refundable.
  • If you received a free or discounted shipping offer, the original shipping charges may be deducted from your refund.

3. Exchanges

If you wish to exchange an item for a different size, color, or style, please follow the return process first. Once we have received and processed your return, you may place a new order for the item of your choice. We do not directly process exchanges; returns must be completed before a new purchase.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at +91 8073370293 with the following information:

  • Order number
  • Photos of the damaged or defective item
  • A description of the issue

We will arrange for a replacement or issue a full refund depending on the circumstances.

5. How to Return an Item

To return an item, please follow these steps:

  1. Contact Us: Reach out to our customer support team at+91 8073370293 to initiate the return process.
  2. Return Authorization: Once your return is approved, you will receive return instructions and an authorization number (if applicable).
  3. Pack the Item: Carefully pack the item in its original packaging (if possible) and include a copy of your proof of purchase.
  4. Ship the Item: Ship the item back to us using a trackable shipping service or purchase shipping insurance. You are responsible for the return shipping costs unless the item was defective or damaged.

6. Shipping Costs

  • Return Shipping: You are responsible for the cost of return shipping unless the item is defective, damaged, or if we made an error in fulfilling your order.
  • Original Shipping Charges: Shipping costs paid for the original order are non-refundable.

7. Late or Missing Refunds

If you haven’t received your refund within the expected time, please:

  • Check your bank account or payment provider.
  • Contact your bank or credit card company, as it may take some time before your refund is officially posted.
  • If you’ve done all of the above and still haven’t received your refund, please contact us at +91 8073370293.

8. Contact Us

If you have any questions or need further assistance, please feel free to contact us:

  • Email:Industrialbuyerpro@gmail.com
  • Phone:+91 8073370293

 


Terms of Use

Effective Date: [Insert Date]

Welcome to [Your Website Name]! These Terms of Use (“Terms”) govern your access to and use of the website located at [www.yourwebsite.com] (the “Site”), as well as any services, content, or features provided by [Your Website Name] (“we”, “us”, or “our”). By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you must not access or use the Site.

1. Use of the Site

You may use the Site for lawful purposes and in accordance with these Terms. You agree not to use the Site:

  • In any way that violates any applicable local, national, or international law or regulation.
  • To transmit or send unsolicited advertising or promotional material, or any other form of similar solicitation.
  • To engage in any activity that could harm, disable, overburden, or impair the Site or interfere with other users’ ability to access and use the Site.

2. User Accounts

In order to access certain features of the Site, you may be required to create a user account. When creating an account, you agree to:

  • Provide accurate, current, and complete information about yourself.
  • Maintain the security of your account and password.
  • Accept all responsibility for any activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account.

3. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, videos, software, and any other materials, is the property of Industrial Buyer or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from the content without express permission from us.

4. Third-Party Links and Content

The Site may contain links to third-party websites or resources. We do not control and are not responsible for the content, privacy practices, or availability of these third-party sites. You acknowledge and agree that we are not responsible or liable for any damage or loss caused by your use of third-party websites.

5. Disclaimers

The Site and all content, services, and features are provided “as is” and “as available” without any warranties, express or implied. We disclaim all warranties of any kind, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that the Site will be available at all times, uninterrupted, or error-free. We may suspend or terminate access to the Site at any time, without notice.

6. Limitation of Liability

To the fullest extent permitted by applicable law, and its affiliates, officers, directors, employees, and agents will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising out of or related to your use or inability to use the Site.

7. Indemnification

You agree to indemnify, defend, and hold harmless Industrial Buyer and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including legal fees) arising out of your use of the Site, your violation of these Terms, or your violation of any rights of a third party.

8. Termination

We may, at our sole discretion, suspend or terminate your access to the Site at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, the Site, or our business.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts located in [Your Location].

10. Modifications to the Terms

We reserve the right to modify or update these Terms at any time. When we make changes, we will update the “Effective Date” at the top of this page. It is your responsibility to review these Terms periodically. Your continued use of the Site after the changes have been posted constitutes your acceptance of the modified Terms.

11. Privacy Policy

Your use of the Site is also governed by our [Privacy Policy], which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy to understand how we handle your data.

12. Contact Us

If you have any questions or concerns about these Terms of Use, please contact us at:

[Your Website Name]
Email: Industrialbuyerpro@gmail.com


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